Trust is a crucial element in the fintech industry, and Anaid Chacon, SVP of Product Development at Argyle, knows just how important it is to establish trust with customers.
In this episode, she and Nicole discuss the challenges of building trust in fintech and how incorporating behavioral finance elements into Argyle’s product helps to create a more trustworthy experience for its users.
Anaid also shares her personal journey with fintech and the importance of authenticity and diversity in the fintech space. And later, she divulges why women should stop worrying about knowing everything before diving headfirst into the fintech industry.
00:00:49 – Anaid’s Story with the Fintech Industry
00:05:01 – Establishing Trust in Fintech Companies
00:08:21 – Argyle: Bringing Trust to Financial Data Access
00:12:12 – The Importance of Emotion in Fintech
00:15:06 – Incorporating Behavioral Finance into Product
00:24:04 – Navigating the Journey of Leadership
00:31:36 – How Confidence Transforms Personal Presentation
00:32:49 – Authenticity and Diversity in Fintech
00:37:21 – Bringing Transparency and Trust to Fintech
And if you love listening to Humans of Fintech, please leave me a 5-star review on Rate My Podcast: https://ratethispodcast.com/humansoffintech
Thank you so much!
You can keep up-to-date with everything Humans of Fintech at https://workweek.com/brand/wtfintech/
And if you’ve enjoyed Humans of Fintech why not try: Chicks of FinTwit, Tech Unlocked, Breaking Banks or Fintech Insider